Effective date: September 6, 2026
Bentley HVAC (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through https://bentleyhvacfl.com (the “Site”), how we use it, and the choices you have.
Information We Collect
Information you give us. When you call us, submit a service request, or use a contact form on the Site, we collect the details you provide, such as your name, phone number, email address, service address, and a description of the work you need.
Information collected automatically. Like most websites, we use analytics tools (including Google Analytics) that collect standard technical information such as your IP address, browser type, device type, pages visited, and how you found the Site. This information is aggregated and does not identify you personally to us.
How We Use Your Information
We use the information we collect to respond to your service requests and estimates, schedule and perform work, communicate with you by phone, email, or text message about your request, improve the Site and our services, and comply with legal obligations. We do not sell your personal information.
Text Messages
If you provide your phone number when requesting service, we may text you about scheduling and your service request. Message and data rates may apply. Reply STOP at any time to opt out of text messages.
Sharing of Information
We share information only with service providers who help us operate our business, such as website hosting, analytics, and scheduling tools, and only as needed for them to perform those services. We may also disclose information when required by law or to protect our legal rights.
Data Retention
We keep customer records for as long as needed to provide service, maintain warranty and service history, and meet legal and accounting requirements.
Your Choices and Rights
You may ask us to access, correct, or delete the personal information we hold about you, subject to records we are required to keep. To make a request, contact us using the details below. Depending on where you live, you may have additional rights under applicable privacy laws, and we will honor valid requests as those laws require.
Third-Party Links
The Site may link to third-party websites, such as review platforms or manufacturer pages. Those sites have their own privacy practices, and we are not responsible for them.
Children
The Site is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children.
Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Changes to This Policy
We may update this policy from time to time. The effective date above reflects the latest revision, and continued use of the Site after an update means you accept the revised policy.
Contact Us
Bentley HVAC
Sunrise, FL 33323
954-667-3703
bentleyhvacfl@gmail.com